WE DO IT ALL!
The constant changes, customer complaints, daily posting, the ads… it never ends! The good news is we make it a whole lot easier! From 24/7 monitoring and customer responses to content creation and daily posting, we literally do it all (i.e. we do what everyone else won’t) 😉
MONITORING
SCENE: It’s 8p on a Saturday and a customer complains on your Facebook page… who answers? If the answer is you (or your Store Manager), stop the madness now! At Hipbone Marketing, we have someone on our team monitoring and responding to all social media traffic, every day, 7 days a week. Yes, that means nights and weekends too! #resaledontsleep
RESPONSE RATE
According to the social media webinar from the corporate company of our Partners, reply rates really affect business. They said that 80% of people expect a response within 24 hours, and if you do respond quickly, you will see a 49% turnover rate of people who direct message us to go shopping in the store. Well, we have amazing news. We are in the 94th percentile for response rate! Our team works hard to reply to customers with the best information, as quickly as possible.
We tell the story that needs to be told.
SOCIAL MEDIA CONTENT
So. Much. Time! When you went to discovery day did anyone tell you that managing social media would become a part time job for you or your team? We have a plan to help you navigate these confusing waters.
Here’s how we see it; social media is an important part of your business, but it’s not the most important part. What it is, from a marketing perspective, is the part you tend to notice the most. You get those incessant notifications on your phone. A new message. How many likes? Ahhhh, you can’t escape it!
We can take some of that pressure off with our Social Media Content Plan. We create and post specific, seasonally appropriate posts to fill your socials each month. That’s right, we post. We create content that tells the story that needs to be told.
Merchandise Posts
Promotion Posts
Seasonal Appropriate Mssaging
Targeted Messages
(such as hiring, buying, etc.)
(such as hiring, buying, etc.)
Giveaway Posts
And yes, a funny meme or two 😉
Merchandise Posts
Promotion Posts
Seasonal Appropriate Mssaging
Targeted Messages
(such as hiring, buying, etc.)
(such as hiring, buying, etc.)
Giveaway Posts
And yes, a funny meme or two 😉
Merchandise Posts
Promotion Posts
Seasonal Appropriate Mssaging
Targeted Messages
(such as hiring, buying, etc.)
(such as hiring, buying, etc.)
Giveaway Posts
And yes, a funny meme or two 😉