Social Media & Reputation Management

We do it 7 days a week, morning to night.

Social Media Management

We manage it, completely. And we do it 7 days a week, morning to night. Staff share merchandise images with us, and we do the rest – from copywriting and posting to monitoring and responding to all customer inquiries on both Facebook and Instagram. One voice, one tone, driven to make your store shine online.

Reputation Management

We also monitor review sites like Yelp and Google. We respond to every question or comment, every time. We handle the “easy” ones ourselves and will contact a store, manager, or even Partner more directly for the “tricky” ones, so we have all the information we need to craft the best reply. We even monitor the corporate Facebook pages for possible mentions of our Partners’ store locations.

 

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